Luxury SALON & best IN SANTA MONICA

Welcome to the team

Saulino Smith Salon

Welcome to the Saulino Smith Salon Team Page!

Glad you’re here… and let’s be honest, you’ll probably be back. A lot. Unless you’re one of those rare unicorns who memorizes everything on the first go—if so, we salute you. This page is your go-to for all the things you might forget, don’t want to forget, or swear you already knew. And if something’s still unclear (or mysteriously missing), your Director is just a message away and happy to help.

Frontdesk FAQ's

How to Check Out a Customer and Add a Product on Mangomint

1. Click ‘Sales’

2. Click ‘New Checkout’

3. Add Client (phone number is easiest)

4. Manually enter product

5. Turn on scanner by holding ‘On’ button until ’Bluetooth’ light is solid blue

6. Scan product

7. Choose staff member (based off who sold the product)

8. Complete the checkout

*** If staff member is purchasing products, add 40% discount prior to completing checkout!

How to Add a Discount to a Transaction within Mangomint

1. Click name of service/product

2. Click ‘Change Price’

3. Add percentage in ‘Discount’ box

How to add a customer to a waitlist with Mangomint

1. In ‘Calendar’, make sure the appointment column (far right) is empty

2. In appointment column, click ‘Waitlist’

3. Click ‘New Entry’

4. Add Client

5. Adjust date and time, and add alternative dates as needed

6. Add service under ‘Add Service’

7. Adjust service provider to specific stylist

8. Click ‘Add to Waitlist’

How to Update Retail Products Stock Quantity within Mangomint

1. Click ‘Products’

2. Search for product in search bar

3. Click on product & scroll to very bottom of right column

4. Under ‘Inventory Changes’ click ‘Add Change’

5. Click ‘Received stock’ and enter amount received

6. Click ‘Add’

How to Handle a Late Cancellation (Within 24 Hours) within Mangomint

1. Click clients appointment

2. Use pencil in top right to edit appointment

3. Add service: ‘Cancellation fee’

4. Click ‘Save Changes’

5. Go to checkout

6. Zero out service amount

7. Add charged amount to ‘Cancellation Fee’ service

**Typically 50% of the service, but confirm with stylist before charging!

8. Complete checkout

How to Process an Assistant Tip at Checkout

1. Under ‘Sales’ click ‘New Checkout’

2. Add ‘Assistant Tip’ service, and adjust ‘Service Provider’ to be assistants name

3. Go to Payments

4. Add desired amount in ‘Tip’

5. Continue with checkout

**Do not add client name for tips (unless they are using card on file)

Located in Santa Monica, Saulino Smith Salon offers a premier experience in hair and beauty. Our talented stylists specialize in a range of services, including precision cuts, expert coloring, balayage, and keratin treatments. We also provide extensions, bridal styling, and rejuvenating hair treatments.